Customer Support

Service Calendar

There will be no pick-up the night before holidays. Please do not put your Rubbish/Recycling out on those nights. Rubbish and Recycling will be removed on your next scheduled pickup. Should you need a special pickup, please call us at least 4 days before the holiday (additional charge may apply). If you need to reschedule, please call our office at (718) 567-5000 or email info@borowide.com.

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Labor Day

Please do not place your trash or recyclables out on Sunday night.

Columbus Day

Please do not place your trash or recyclables out on Sunday night.

Thanksgiving Day

Please do not place your trash or recyclables out on Thursday night.

Christmas Day

Please do not place your trash or recyclables out on Tuesday, Christmas Eve.

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Joining forces to bring you the best in waste management

We’re excited to announce a strategic partnership between Mr. T Carting and Boro-Wide, uniting two leaders in waste management to improve your service. Our current payment systems will remain separate for ease of use, with a joint portal planned for 2024.

Your trust is our priority, and we’re dedicated to a smooth transition. For any questions, our customer support team is here to assist. Thank you for your continued support in this new chapter!

Queens Central Commercial Waste Zone starts September 3rd. Current customers will receive no service interruptions.